Refund policy
We are always happy to assist you with any problem you might have. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in sturdy packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@recycledin.store. Please note that returns will need to be sent to the following address: Georgy Lars Mazourov Schnipper, Recycledin, Anastasiou Karanastasi 5, 85300 Kos, Greece, +30 6934504864.
If your refund or return request is accepted, we will send you instructions on how and where to send your package.
If the product is not defective and is the correct product you ordered, the return shipping costs must be covered by the buyer. Refunds will only be issued for the product(s) purchased, and shipping costs will not be refunded.
In the event that a parcel is returned to our facility and the customer elects not to pay for the cost of re-shipping, a refund will be issued for the product cost only. It is important to note that no shipping expenses are refundable under these circumstances.
Items sent back to us without first requesting a return will not be accepted. Sometimes, we will send you a replacement product instead of asking you to ship the faulty one back to us. In that case, please try to find a local recycler to accept our defective product for further recycling.
You can always contact us for any question at hello@recycledin.store.
Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Although, the item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will need photographic proof that your order is defective or not the one you had ordered, sent to our email:
We are always happy to assist you with any problem you might have. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in sturdy packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@recycledin.store. Please note that returns will need to be sent to the following address: Georgy Lars Mazourov Schnipper, Recycledin, Anastasiou Karanastasi 5, 85300 Kos, Greece, +30 6934504864.
If your refund or return request is accepted, we will send you instructions on how and where to send your package. If the product is not defective and and is correct product you had ordered, the return shipping costs are to be covered by the buyer. Items sent back to us without first requesting a return will not be accepted. Sometimes, we will send you a replacement product instead of asking you to ship the faulty one back to us. In that case, please try to find a local recycler to accept our defective product for further recycling.
You can always contact us for any question at hello@recycledin.store.
Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Although, the item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Uncollected parcels and reshipping policy
Recipients are responsible for tracking their parcel's progress either through the provided website tracking system (ELTA) or by making inquiries via phone calls or emails to their designated post office of collection. Failure to claim a parcel within the stipulated timeframe, resulting in its return to our facility, will necessitate the payment of full reshipping fees by the customer for any redelivery requests. Original shipping costs are non-refundable should the recipient fail to collect the parcel or decide against receiving the order after dispatch.
Refunds
We will need photographic proof that your order is defective or not the one you had ordered, sent to our email: hello@recycledin.store. We'll let you know via email if the refund is approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some additional time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@recycledin.store.
We'll let you know via email if the refund is approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some additional time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@recycledin.store.